What information must be documented when an incident of improper dispensing occurs?

When an incident of improper dispensing occurs, it is crucial to document comprehensive details surrounding the situation. This includes the specifics of the incident itself, such as what went wrong, any factors that contributed to the error, and the corrective actions taken to mitigate the situation. Thorough documentation serves several purposes: it assists in understanding how to prevent similar errors in the future, provides a record for regulatory compliance, and ensures that affected parties are notified appropriately.

By documenting the incident in its entirety, pharmacies can create a system of accountability and safety, ultimately enhancing patient care and protecting public health. Notifying affected parties is vital because it ensures transparency and allows individuals to seek guidance or treatment if necessary. Thus, this option captures all necessary elements for an effective response to a dispensing error, aligning with best practices in pharmacy operations and regulatory requirements.